Fixing more than HVAC
Rocky the racoon got a shot at life because of this vexxing repair. We resolved it and that Norcross customer didn’t have to shell out for a whole new system. We fixed what needed fixing, no more, no less.


A Dirty Air Filter Can Teach You About Life and Maintenance
Teaching is something I don’t talk about enough, but it’s one of the parts of my work I really enjoy. I thrive on those moments when someone finally gets it, the shift when something clicks. It shows


I said it years ago... now it's becoming law
It started as just another trip to the Georgia Capitol, just a visit and a chance to shake hands, sit in on conversations, and advocate for the HVAC industry. But somewhere between the meetings, photos, and long drives home, something unexpected clicked. I realized that the small things you say years ago don’t just disappear. Sometimes, they come full circle.


Who is Frank Frost?
Some people leave behind stories. Others leave behind infrastructure. This one is about the second kind.
Who is Frank Frost? He was Ava’s...


Service Calls or Something More?
Every once in a while, life hands you a moment so oddly timed, so perfectly inconvenient, that you can’t help but stop and wonder if something bigger is nudging you along. I’m not talking about lightning bolts or huge miracles but rather the tiny, almost unnoticeable moments where you find yourself in precisely the right place, at exactly the right time, for no reason you can logically explain.


Is there a Vampire at your door???
Every Halloween, we love spooky stories, creepy costumes, and haunted houses. But one horror story isn’t confined to a single night a year, and it’s lurking just beyond your front door. This isn’t the tale of ghosts or goblins. Nope, it’s much scarier. It’s the tale of ... the $29 maintenance inspection.


The "I've Got Some News for You" Sandwich
You know that thing people do where they wrap not-so-fun news between two slices of good news? Like a “good news, bad news, great news” sandwich? Well, I’ve got one of those for you .


Economic Pressures and A Family Loss
Running an HVAC business comes with its share of headaches, and none are more persistent than the rising costs of materials. Since 2018, a staggering 25% tariff on steel and aluminum has left many in our industry grappling with rising prices — a trend that doesn’t seem to be letting up anytime soon. Here at AvaAir, we've recently had to navigate through changes due to new safety regulations, which have bumped up the costs of our refrigerant equipment by 20%. These costs are d


The Salesman Who Overstayed His Welcome And the $56,000 Lesson
A few weeks ago, I came home to find a note on the kitchen counter that read “6:00 p.m. appointment.” Confused, I asked my wife what that...


2 TYPES OF CUSTOMERS, ONE GOAL
Just like so many other things in life — whether you’re team Coke or team Pepsi, a morning person or a night owl — our customers often...




























