You’ve Been There for AvaAir
As We Continue On, We Thank You
To me, it’s plain and simple, and it always has been: without clients like you, there would be no us. Twelve years after my daughter Ava was born and this business was founded, we’re still here because at some point you trusted us with the integrity of your house. I love my job, but I know that it’s not always easy to have a stranger in your house — even if we don’t feel like strangers by the time we leave!
But truly, that ever-changingtrust is one of the two highest compliments you can pay. The other is telling your friends and family about us so that we can help them out, and many of you have done exactly that. Because of you, we’ve been able to focus on doing the best work money can buy at a rate that’s right for families and single homeowners alike. AvaAir has done far more business from repeat clients and referrals than from advertising, and I can’t imagine that ever changing. I can’t imagine wanting it to change.
many inSix years is a long time, and as you may remember, it was also a rough time for manyin our economy. We’ve been able to do what we do because heating and air conditioning is actually my hobby; on weekdays during normal working hours, I’m a mild-mannered educator teaching the subject at one of Atlanta’s wonderful local trade schools. On nights and weekends, I get to put my knowledge to work, and I really love making things work. I’ve had homeowners
wonder how I can crawl out of a hot attic in a Georgia summer, covered in insulation dust after tinkering with their AC system for an hour, and still be smiling. All I can say is that I love the work.
That love means the company I’ve built has grown only as I find the right people, and our team is small but dedicated. Over the years, I’ve built up a loyal customer base made up of you and people like you. AvaAir technicians share my passion for HVAC and also my drive to provide the highest level of service while prioritizing homeowner comfort. As they’ll tell you themselves, I often say that if we’re “average,” we’re losing! But I’ve found that if you don’t hire “average,” you end up with our crew of “efficiency geeks” who are motivated by the work itself as well as client satisfaction.
We love to share our enthusiasm with people, so I’m excited about the ways this newsletter will let us do that. It’s going to be a place to get tips and tricks from us — all kinds of ways for you to be an “efficiency geek” in your own right, which can save you money and improve the comfort of your home. And you’ll get to hear personal anecdotes from my years in the field, experiences from other clients that we’ve worked with, and learn a bit more about the crew of people who’ve joined me in this enterprise
I couldn’t put my daughter’s name on something I wasn’t proud of, and I’ve worked hard to make sure AvaAir is that kind of company. It may have grown from a side hobby to a family business, but we’ve kept that hobby-like passion the whole time. That, and the loyalty and good words of people like you, is what makes it all worthwhile. Here’s to another 6 years! Thanks, Chris H
AvaAir. We'll Be There.