Heart, Soul, and Morgan Wallen
On Veterans Day this past November, I had something cool happen. My daughter, Ava, and I headed out to Truist Park in Atlanta, eager to soak in the talent of Morgan Wallen. Country music is always a good time, and this concert was no different, but it came with a surprise.
As we settled into our seats, Ava and I decided to capture the moment with a photo. Turning to the people in front of us, we asked if they could take a quick picture. When the woman turned around, she looked at me with a smile and said, "Hey, I recognize you." Surprised, I smiled and introduced myself as Chris.
Curiously, she asked, "What do you do for a living?" Now, I should mention that my world revolves around Ava Air, and I proudly share the details of my heating and cooling business. She enthusiastically informed me that we had recently been to her house to fix her A/C. Talk about a small world!
I found myself in an unexpected moment of humility as we chatted about why we weren’t able to fix her A/C on the same day. We had to order a part, and the brand she had was one that doesn't keep spare parts in Atlanta. The three-day wait for her A/C fix was a rare occurrence for us, and I felt genuinely apologetic.
Despite my embarrassment, she was understanding and assured me that it wasn't a big deal. But as someone who strives to provide same-day solutions, I couldn't help but reflect on the importance of the equipment we sell, ensuring we have access to necessary parts promptly. It was a unique experience being in a massive stadium, enjoying a concert with my daughter, and realizing that a customer was sitting right in front of me, recalling our recent service visit.
The interconnectedness of our lives never ceases to amaze me.
Now, let's talk about Morgan Wallen. The man knows how to put on a show. His heart and soul shine through in his music, which often touches on morals, values, and doing things the right way. I couldn't help but notice his frequent use of "yes ma'am" and "no ma'am," as a nod to Southern politeness and respect. It got me thinking about the parallels between the values he emphasizes in his songs and the ones we uphold at Ava Air.
Customers often tell us our team doesn't have to be so polite, but it's ingrained in us, just as much as Morgan Wallen's manners are in his music. It's a testament to our upbringing and our genuine love for what we do, much like Wallen's passion for performing in front of a crowd.
On a lighter note, I want to share a fun story that ties back to my dedication to same-day fixes. One evening, I arrived home to find Ava standing in the doorway with a flashlight. "Come on, Dad," she said. It turned out that the A/C upstairs had decided to take a break. With Ava's unwavering support as my flashlight holder, we tackled the issue together, ensuring a comfortable night's sleep.
In essence, it's these unexpected moments and connections that make life rich and memorable. Whether it's enjoying a Morgan Wallen concert, encountering a customer in a stadium, or fixing an A/C with my daughter's assistance, every experience adds a unique spin to life. So, here's to memorable nights, unexpected encounters, and the magic of music that brings us all together.